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We appreciate that buying a new ghd hair straighteners is a significant purchase, particularly in the current economic climate. As an authorised ghd UK stockist we provide you with an authentic product which is supplied directly to us by ghd (Jemella Limited)in the UK. There is unfortunately an ongoing problem when buying a quality brand like ghd online and that is counterfeiting.
This guide helps you through the process of buying authentic ghd hair striaghteners online.
The only way to be sure that your ghd hair strighteners are legitimate is to purchase them to an authorised ghd retailer. Gorgeousshop is an authorised ghd retailer and only purchases its stylers directly from ghd. All stylers purchased from gorgeousshop are accompanied by a full 2 year, manufacturer’s warranty.
Online auction websites, classified adverts and websites which offer exceptionally low prices on ghd stylers are often too good to be true. Over the last year there has been an unprecedented number of websites selling counterfeit items from China, claiming to sell legitimate copies with up to a 50% discount.
. As you can see on the image to the right these companies advertise very low prices and that simply is not a realistic price for a genuine ghd. We have seen various versions of these counterfiet products and on first apperance they are quite convincing even down to the packaging and instruction manulals. However, from a technical perspective there are various short coming that may cause damage to your hair and others around you. They will not have been certified for use and will not have a CE approval. A rule of thumb is; If it seems too good to be true, then it often is!’
Only genuine ghd hair straighteners hold a 2 year manufacturer warranty.
Is there anything else I need to know?
It is a criminal offence to sell fake goods. ghd take the safety and security of its products and as a policy gorgeousshop reports all accounts of counterfeit stylers to ghd.
First of all find the hologram on your irons – this should be located either on a label on the cord of the irons or near the on/off button. Then visit www.ghdhair.co.uk and register your irons. If the hologram number is legitimate the website will allow the code to be processed, if they are counterfeit then you will receive an error message.
If you have purchased a counterfeit ghd, in the first instance contact the seller of the items and raise your concerns and attempt to ascertain a full refund. If this is to no avail contact your credit or debit card company and try to make a claim through them. Most counterfiet website operate out of China and use PayPal to take your money. If the order is deemed to be fraudulent you can should contact Paypal and stop the transation immediately.
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